We always want you to be happy with your purchase. But, if you are unsatisfied, it’s easy to make a return or exchange. Please see our return and exchange policies below for full details. Returned items need to be 75% intact and returned with the original packaging and receipt. You can return items up to 21 days after the date we shipped your order, or 21 days after you made the purchase in-store. Shipping charges are not refundable. Please remember we can’t accept returns without prior authorization through Customer Care.
The original payment method is needed to refund an item in a retail store. If you paid with a gift card, you will receive a refund to a gift card.
Items will not be returned without a receipt.
Please allow up to 21 business days for Grown Vegan Apothecary to receive your return and process your credit.
Remember, we cannot accept returns without prior authorization.
If we shipped the wrong item to you by mistake, please contact Customer Care and we will ship the correct item at no additional cost.